For Contact Centers
Voice AI for Contact Centers. Native Speech-to-Speech.
The only European Speech-to-Speech model built for high-volume contact center environments.
CONTACT CENTER AI
Voice AI infrastructure for contact centers and BPOs.
We're a pure Speech-to-Speech model provider like OpenAI Realtime, but built for European contact centers. One native model, end-to-end.
The most accurate Voice AI for European contact centers
Trained on 27 languages with native support for European accents, dialects, and local data formats. End-to-end latency of 440ms, fast enough for natural, interruption-free customer conversations at scale.
Integrates into your existing contact center stack
Works with your CCaaS platform, SIP trunk, or telephony infrastructure. Your IVR logic, your routing, your CRM.
Built for thousands of concurrent calls
Infrastructure designed for real contact center deployment. Scales to thousands of concurrent calls with predictable, minute-based pricing, no surprises during peak hours.
EUROPEAN VOICE AI
The only Speech-to-Speech model trained for European contact center reality.
Structured Data Capture
Reliable capture of IBANs, policy numbers, meter readings, and phone numbers in local formats. Postcodes, VAT numbers, and customer IDs.
Handles Real Customer Language
Customers switch languages, mumble, use regional dialects, and spell names out loud. Our model handles German-English code-switching, thick accents, and noisy call center environments natively.
European Names & Addresses
Correctly transcribes "Seidengasse 123a" or "Hans-Müller-Straße". Native support for umlauts, regional name variations, and the kind of data your agents deal with every day.
Why European training matters for contact centers
When your contact center handles insurance claims with "Straße" addresses, utility customers reading out meter numbers, or banking customers dictating IBANs.
ENTERPRISE SECURITY
GDPR-compliant, ISO 27001 certified, built for regulated industries.
Contact centers in banking, insurance, and healthcare can't afford compliance gaps. Our Speech-to-Speech infrastructure is built for European enterprise requirements from the ground up.
World's Only
Full Self-Hosting
Complete Speech-to-Speech stack for air-gapped deployment, VPC isolation, or on-premise. Your call data never leaves your infrastructure.
Benchmarks
Why our model performs better in contact center environments.
Build the most realistic and high performing Voice AI with our model.
Extremely Fast
Response Time.
Deepslate Opal starts speaking after 440 ms, more than twice as fast as the latest voice models from OpenAI and Google.
- 440 ms
- 960 ms
- 970 ms
- 1180 ms
- 1340 ms
PRICING
Minute-based pricing for contact centers and BPOs.
Contact centers need predictable costs at scale. Our minute-based pricing is designed for high-volume environments, whether you're running 10 concurrent calls or 10,000. No per-seat fees, no hidden costs per interaction.
Enterprise contact center customers get dedicated compute capacity, custom SLAs, and direct technical support. We're the voice layer that disappears into your stack — your agents and customers only experience the result.
Starter
SLA: Standard
Pay-as-you-go
MOST POPULAR
Volume Discount
SLA: 99.9%
Recurring
Enterprise
Unlimited · Reserved Compute
SLA: 99.99% + TAM
Custom
Ready to Build the Future
of Voice AI?
If you have questions email us at info@deepslate.eu